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Factors to Consider When Hiring an Online Accounting Service

It is difficult to select an online accounting solution. You're placing your faith and the financial destiny of your company in the hands of people you'll probably never see in person. When you do decide to use a virtual accounting business, there are steps you can take to ensure you're getting the services you need at a price you can afford. Before deciding on the finest online accounting service, you must determine your company's needs and evaluate key variables.

1. List Out the Features You Need

Not every business requires the same functionality in an online accounting system. A freelance graphic artist, for example, is unlikely to require a complex inventory management system. Furthermore, a small family-owned business is unlikely to require all of the functionality of a costly enterprise resource system. It is critical to select a system with the appropriate collection of functionality for your company's requirements.

2. Consider the Location

If you're looking for an accounting system, it's important to consider the company's location, too. This is not just a question of lower or higher taxes. It's important to know if your chosen virtual accounting firm is located in the same state as your business. This is because the IRS has very strict requirements for the kind of books and records you need to keep for your company.

3. Check Out the Company Software and Technology

Another thing to think about when choosing an online accounting service is the company's technology. Cloud-based software has become increasingly popular and can be a great tool for small businesses. A cloud-based software system can streamline your accounts payable and keep inventory software up to date to facilitating payroll and even invoicing. You also want to ensure that your chosen system is compatible with your business's computer system.

4. Ask about the Staff

It's also important to ask about the staff before deciding to go with a virtual accounting firm. Find out how many accountants or bookkeepers are available to help with various tasks and how long they have been with the company. It's also a good idea to find out if the virtual accounting service has accountants who are certified public accountants.

5. Find Out about Security Measures

Security is an important consideration when choosing a virtual accounting service. You want to determine the company's security measures to protect your data. You also want to ensure that the company will be able to communicate any problems to you promptly.

6. Check If They Offer a Trial Version

Many virtual accounting companies offer a trial version of their service so that you can see how it works before you decide to sign up for the full package. Before signing any contracts, you should ensure that you have adequate time to test the account and the services you are receiving.

7. Consider Customer Support

One of the most important considerations with any business service is customer support. Finding a company that provides excellent customer service is essential to getting the most out of your online accounting service. Companies like Adept CPA provide a variety of ways to get in touch with customer service representatives, including a live chat feature. And clients can even contact customer service using a phone, fax or email.


Finding the right accounting company for your business can be a challenge. You need a company that offers the services you need at a price you can afford. A virtual accounting service can be a great solution for many companies. It offers many of the same benefits as a brick-and-mortar accounting firm.

The ECommerce Accountant offers you the services of a seasoned Gold Coast accountant. Contact us today to learn more about how we help businesses from different industries!

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