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3 Ways to Avoid E-commerce Outsourcing Mishaps - What to Know

More and more e-commerce businesses have been outsourcing professional services to scale and perform at the highest level without having to bear the cost-related burdens of growth. Outsourcing certain aspects of an e-commerce business come with various benefits, such as:

  • Cost savings

  • Higher levels of efficiency

  • Greater results and guarantees of professional work

  • Avoidance of extra costs, such as payroll, benefits, paid vacations, bonuses, and additional employment taxes

Outsourced professionals have established themselves the modern solution for achieving growth. Even so, there are a few rare instances where things can take an undesirable turn. Outsourcing is not wholly exempt from the risk of failure as some businesses have had a few negative experiences that have put their finances and performance in jeopardy.

Where pitfalls in outsourcing occur

The majority of failures in outsourcing services lie in selecting the wrong outsourced service provider or committing easy-to-avoid mistakes. Poor communication, lowered standards, and poor organization can lead to significant amounts of damages that can hamper your business’s performance.

Fortunately, any mishaps with accounting can be avoided right off the bat by taking the necessary steps. Here’s what you need to do:

If the price seems too good to be true, walk away

Outsourced services, just like any other product, have appropriate prices that are set according to the quality of what’s on offer. The saying that “if the price is too good to be true, then it most likely is” applies to this.

The outsourcing industry is no stranger to its fair share of lemons and bargains that any business needs to watch out for. For instance, an outsourced accountant whose monthly retainer is half of what you expected it to be may either provide subpar service that can add difficulty to your operations or give a bill with a higher amount than expected because of outrageous hidden costs.

Always check for reviews

Thanks to the advent of digital technology and the internet, information on nearly anything and everything in existence is now within anyone’s fingertips, especially when it comes to customer reviews and testimonials.

Before you settle on a particular outsourced service provider, run a quick search on Google to learn more about their service history and any reviews that have been put out about their services. If you see a generally or entirely positive rating and a few case studies with real data to match when going over a particular company’s reviews, then it’s safe to say that you’ll have a desirable experience.

Check for certifications and memberships

One of the biggest tell-tale signs that an outsourced service provider can help set your e-commerce business in the right direction is if they have certifications or organizational memberships. These provide a certain level of insight as to how capable an outsourced company truly is as strict tests and high standards are required to attain these accreditations.


Outsourcing various services that your business will need to effectively scale and grow in the long run can be a surefire decision to ensure its success. However, it can prove to be the opposite if you aren’t careful. By following the tips mentioned in this article, you can avoid any mishaps in the long term and ensure that you’re more than ready to outsource effectively and attain all the right results.

If you are in need of an e-commerce accountant in Australia, get in touch with us today. We help online entrepreneurs increase their profits.

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